PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at phil@feelikeaboss.com or mailing us at:
feelikeaboss
1059 COLLINS AVE Miami Beach Florida US 33139
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at phil@feelikeaboss.com or by mail at
feelikeaboss
[Re: Privacy Compliance Officer]
[1059 COLLINS AVE Miami Beach Florida US 33139
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FEELIKEABOSS.COM RETURNS
HOW DO I RETURN MY FEELIKEABOSS.COM PURCHASE ?
It is important to us that you are completely satisfied with your purchase.
We try our best to show the exact image and accurate measurement of merchandise to our valuable customers.
If for any reason you do not absolutely love your purchase,
we will gladly issue a refund for the value of the merchandise or exchange your items.
Original shipping and handling fees are not refundable.
Before you return your purchase, you must contact us within 48hrs after you receive your order.
We may refuse or reject receving your return if you haven't followed our return step.
The original shipping charge for refund is not refundable unless the item is defective and both shipping charges for refund & exchange are your full responsibility.
All returns will be credited to the original form of your payment or as a form of store points once we get the return.
All returns WITHOUT CONTACT will be rejected and will be sent back to the buyers.
Returning the item after 7 days is not allowed in any situation.If the buyer contacts us after 7 days upon receiving the order for a certain reason, there will be a return penalty, and the amount of the penalty fee will be the item’s 15%.
Be sure to read this information below, if your order is over $300.
When customer's order is over $300, our company will provide USPS free shipping service.
But please bear in mind, if the buyer returns items, so the total amount of order will be lower than $300, the refund will be deducted from original shipping fee for all package. If the buyer returns items,so the total amount of order will still be over $300, the refund will be deducted from original shipping fee for the returned items.
Be sure to read our instructions below before return or exchange.
Confirm Order-Number of the order that you would like to return.
Click menu of Return-Request or Exchange-Request under MY ACCOUNT
Please fill out the form including confirmed order number and your request and click sumit button for approval.
You can find out response for your request in menu of MY MESSAGE under MY ACCOUNT.
The response is supposed to be within 24 hours
You have to fill out the return from completely and enclose it with the item you are returning.
Be sure to indicate if you would prefer to receive a refund or make an exchange for another size, color or item.
We will contact you as soon as we receive your return and proceed your request.
RETURN POLICY
• Before you return your purchase, you must contact us within 48hrs after you receive your order.
• Merchandise must to be shipped out within 96hrs after you contact us.
• Returns must be postmarked within 7 days of the package delivery date.
• Return of an item can be only administered once and no return for the pre-exchanged item can be accepted.
• Do not return your package via Surface. Only Air. Any return via Surface can be refused without your consent.
• Merchandise must not be worn, perfumed, altered, or washed.
• Footwear must include the original shoe box in its original condition, without postal labels.
Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
• Please Note: Shipping and handling charges are not refundable unless the item is defective.
All returns will be credited to the original form of your payment once we get the return.
• If you believe that your merchandise is faulty, damaged or does not correspond to it's description on our website, please contact us.
We will get your full money back including the returning shipping charge when your merchandise is authorized as defective item.
• Final Sale items not be returned.
• We do not accept returns for cap & snapback.
• If the returning package is lost or damaged during shipping process, you will be fully responsible for the loss or expense for repair.
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Note: In case of returning by the reason of Refused Shipments, Non Received Items(Absent by Addresse) and Wrong Addresse and Returns, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Feelikeaboss. This amount will be deducted from your merchandise refund. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.